How to Cancel Upcoming Appointments in the Patient Portal

  1. 1. Log-in to the CARE Counseling Patient Portal webpage: https://carecounseling.portal.opusehr.app/welcome

  2. 2. Please review CARE's Consent and Financial Agreement regarding late canceled appointments as a there is an associated fee for appointments scheduled less than 24 hours in advance. Some services require more than 24 hours notice, as noted in the Consent and Financial Agreement.

  3. 3. Click on Appointments

    Click on Appointments

  4. 4. Click on Cancel

    Find the appointment you need to cancel and click cancel

    Click on Cancel

  5. 5. Click on Yes

    Click on Yes

  6. 6. Your appointment has been canceled

    If the appointment is not marked with the yellow "canceled" status, try refreshing your screen.

    Your appointment has been canceled