Understanding the Progress Board

A comprehensive overview of how to use the Test Prep App

  1. 1. For Mobile: Click the Hamburger menu in the upper lefthand corner of your sc

    For Mobile: Click the Hamburger menu in the upper lefthand corner of your sc
  2. 2. Click on Progress

    Click on Progress in the lefthandhand navigation bar

    Click on Progress
  3. 3. For Desktop: Click Progress in the lefthand navigation bar

    For Desktop: Click Progress in the lefthand navigation bar

Locating Your Progress

Where to find your progress within the Test Prep App

  1. 4. View Progress Overview

    You can see everything you've done on the Progress overview page. Each section will contain material based on what you have completed within the Test Prep App

    View Progress Overview
  2. 5. Summary Section

    The Summary section is based on items answered in Study Packs. This shows an overview of what and what needs more attention

    Summary Section
  3. 6. Progress Under Find Anything (Desktop only)

    You can also navigate to the progress section under Find Anything. Please refer to using the Find Anything search bar section for guidance on how to use the Find Anything search bar

    Progress Under Find Anything (Desktop only)

Practice Test Progress

  1. 7. Practice Tests

    Practice tests will show all of the practice tests that you have completed

    Practice Tests
  2. 8. View Practice Test Report

    To view a report based on your results, click view report. This where you will find detailed information regarding your results, including a full breakdown and analysis

    View Practice Test Report
  3. 9. Practice Test Report Overview

    Once you click View report, you'll be taken to this page to see all aspects of your Practice Test Report

    Practice Test Report Overview
  4. 10. Analysis Section

    The Analysis section breaks down your results and provides guidance for your studies

    Analysis Section
  5. 11. View Full Analysis

    Click on View Full Analysis to read through your personalized report

    View Full Analysis
  6. 12. Analysis and Insights

    The Overview section provides high level detail about your results

    Analysis and Insights
  7. 13. Strength

    This section breaks down what you excelled in on your practice test

    Strength
  8. 14. Weaknesses

    This section shows what needs improvement based on your practice test result

    Weaknesses
  9. 15. Recommendations

    This section explores your result and helps to guide you on where to focus your studies

    Recommendations
  10. 16. Key Takeaways

    This section gives a closing statement about your results and guidance on ways to improve

    Key Takeaways
  11. 17. Get an Email Copy of Your Results

    At the bottom of your report, you will see an email icon if you would like to email yourself a copy of the report. Reports are sent to the email associated with your account only

    Get an Email Copy of Your Results

Topic Progress

  1. 18. Understanding Topic Progress

    Topic Progress is available when you have worked through questions. This section then breaks down how well you performed in the topics available.

    Understanding Topic Progress
  2. 19. Click Topic and View Mastery Breakdown

    Click on the word Topic to view your Mastery Breakdown. The Mastery Breakdown page shows your performance on each topic, the number of items you’ve answered so far, the proportion of the exam that the topic represents, and your opportunity for improvement.

    Click Topic and View Mastery Breakdown

Needs Improvment

This section is based off of items that have been answered in your Study Pack

  1. 20. View and Click Needs Improvement

    This shows the top areas that you may need to spend more time with. Click the word Need Improvement to launch a custom study session based on the items that are recommended for you to focus on

    View and Click Needs Improvement
  2. 21. Start Custom Study Session

    Once you have clicked Needs Improvement, your Custom Study Session will launch. You can start it, or X out of it to use this option at a later time.

    Note: You can only use this feature if you have purchased a Study Pack

    Start Custom Study Session

Contact Support

  1. 22. Where to Contact Support

    Go to your Account Settings by clicking the Gear icon in the upper righthand corner of the App and click Support. This will launch an email to the PSI Support Team, ptsupport@psionline.com

    For help with:

    • Profile details

    • Order related issues

    • Access code assistance

    • Change username

    • Errors

      • Please be sure to take screenshots of any errors

    Please include the following in your email:

    • First name

    • Last name

    • Email associated with your order

    • Order Number

    • Order Confirmation

    Note: If you have made a purchase in-app, or through the App Store or Google Play Store, the PSI team will not be able to assist you with order related issues such as:

    • Copy of order confirmation

    • Refunds of purchases made through the App Store, Play Store or in-app

    Where to Contact Support