Booking Manager Overview

Club Director

  1. 1. Click on Club Booking

    Click on Club Booking

  2. 2. Select Bookings

    Select Bookings

  3. 3. This will show you a list of all of your bookings (can search using the top bar)

    This will show you a list of all of your bookings (can search using the top bar)

  4. 4. Select a booking you want to manage

    Select a booking you want to manage

  5. 5. This will open full details on the booking

    This will open full details on the booking

  6. 6. You can update the Guest information here

    You can update the Guest information here

  7. 7. What the guest purchased is viewable under order details

    What the guest purchased is viewable under order details

  8. 8. You can add to their existing reservation

    You can add to their existing reservation

  9. 9. A menu will pop out for you to add more items

    A menu will pop out for you to add more items

  10. 10. Select the item you would like to have added

    Select the item you would like to have added

  11. 11. Choose the time of the activity

    Choose the time of the activity

  12. 12. Click on Add to Booking

    Click on Add to Booking

  13. 13. You will now need a new item added to the reservation

    You will now need a new item added to the reservation

  14. 14. You can take Payment as well here (Click Read More)

    USA - Full Payments, Partial, Refund support
    International (Stripe) - Full Payments support, Partial and refunds coming soon.

    You can take Payment as well here (Click Read More)

  15. 15. Choose your payment method (Click Read More)

    USA - Full Payments, Partial, Refund support
    International (Stripe) - Full Payments support, Partial and refunds coming soon.

    Choose your payment method (Click Read More)

  16. 16. View the customer schedule here

    View the customer schedule here

  17. 17. Reschedule activities if plans change

    Reschedule activities if plans change

  18. 18. A pop-up will show the current scheduled activities

    A pop-up will show the current scheduled activities

  19. 19. Check the items you want to reschedule

    Check the items you want to reschedule

  20. 20. Select the new date

    Select the new date

  21. 21. Press Reschedule

    Press Reschedule

  22. 22. Confirm if there is a time change as well

    Confirm if there is a time change as well

  23. 23. Click on Save changes

    Click on Save changes

  24. 24. The activity is now rescheduled

    The activity is now rescheduled

  25. 25. You can also resend confirmation emails, refund, or cancel a booking

    You can also resend confirmation emails, refund, or cancel a booking

  26. 26. Click here to Cancel a Booking

    Click here to Cancel a Booking

  27. 27. Press Yes to Confirm

    Press Yes to Confirm

  28. 28. You can now see the reservation has been cancelled

    You can now see the reservation has been cancelled