Validator- How to scan a ticket

  1. 1. Sign into your validator account.

    Sign into your validator account.
  2. 2. Click on the name of the event you want to validate tickets for.

    Click on the name of the event you want to validate tickets for.
  3. 3. Click Allow to allow camera access for scanning.

    Click Allow to allow camera access for scanning.
  4. 4. Hover frame over ticket QR code to scan. The green check mark indicates the ticket has been scanned correctly. Click Scan Next to scan the next ticket.

    Hover frame over ticket QR code to scan. The green check mark indicates the ticket has been scanned correctly. Click Scan Next to scan the next ticket.
  5. 5. If a ticket has already been scanned, a red message will pop up.

    If a ticket has already been scanned, a red message will pop up.
  6. 6. In the event that a code isn't scanning, you can manually check in purchasers by clicking Manual Check-in

    In the event that a code isn't scanning, you can manually check in purchasers by clicking Manual Check-in
  7. 7. Scroll or use search to look up ticket purchaser by name. Once their name is located, click Check In. A pop up will appear asking if you want to check that purchaser in and click Check In again.

    Scroll or use search to look up ticket purchaser by name. Once their name is located, click Check In. A pop up will appear asking if you want to check that purchaser in and click Check In again.
  8. 8. A time stamp will appear of when that purchaser was checked in. If you need to uncheck someone in, click the back arrow by the time stamp.

    A time stamp will appear of when that purchaser was checked in. If you need to uncheck someone in, click the back arrow by the time stamp.
  9. 9. A pop up confirming you want to remove Check-In will appear. If you want to proceed, click Remove.

    A pop up confirming you want to remove Check-In will appear. If you want to proceed, click Remove.