How to disable file deliveries

Disable all or some recipients’ access to a file delivery. This is especially useful when a delivery has been made in error.

  1. 1. To disable all access to a delivery, click DASHBOARD

    To disable all access to a delivery, click DASHBOARD

  2. 2. Click on File Deliveries…

    Click on File Deliveries…

  3. 3. Click on the name of the delivery

    Click on the name of the delivery

  4. 4. Click the “Disabled” button in the “Delivery Details” table

    Click the “Disabled” button in the “Delivery Details” table

  5. 5. Click on Save

    Click on Save

  6. 6. To disable a particular recipient's access to a file delivery, click on File Deliveries…

    To disable a particular recipient's access to a file delivery, click on File Deliveries…

  7. 7. Click on the name of the delivery

    Click on the name of the delivery

  8. 8. Click on the "Recipients" tab

    Click on the "Recipients" tab

  9. 9. Amend the blue toggle button to "Disabled". This is located on the right side of the "Recipient Activity" box

    Amend the blue toggle button to "Disabled". This is located on the right side of the "Recipient Activity" box