Finding and Taking Your Free Diagnostic

Recommended Tasks

  1. 1. Go to Recommended Tasks

    Go to the Home page button and click it. Once you are on the Home page, you will see a Recommended Tasks section to the right of the navigation panel, under your product name.

    Go to Recommended Tasks
  2. 2. Start Diagnostic

    Once you are under Recommended Tasks, you will see the Diagnostics. Click Start to begin your Diagnostic

    Start Diagnostic
  3. 3. Begin Your Diagnostic

    Your diagnostic will begin once you click Start. Click the Continue button to the diagnostic, or use the "X" in the upper righthand corner of the window to close out your diagnostic and take it at a later time

    Begin Your Diagnostic

Using the Practice Tests Button

  1. 4. Go to Practice Tests

    In the lefthand navigation bar, click the Practice Tests button

    Go to Practice Tests
  2. 5. View Diagnostics

    Once you have clicked Practice Tests, you will see the Diagnostic Assessments at the top of the page. Diagnostics test your skills in one topic area

    View Diagnostics
  3. 6. Click on Start

    Click the Start button to begin your diagnostic

    Click on Start

Using Find Anything

  1. 7. Click on Find Anything

    Navigate to the Home page button in the lefthand navigation bar. Click Home if you are not on the Home page. Once you are there, go to the top of the page to the Find Anything search bar and click it

    Click on Find Anything
  2. 8. Click Take Assessment

    Once you have clicked Find Anything, scroll down to the Study section of the drop down and click Take Assessment

    Click Take Assessment
  3. 9. Go to Diagnostic Assessments

    You will now be brought to the Practice Tests section. You will see your free diagnostics at the top of the page under Diagnostic Assessments

    Go to Diagnostic Assessments
  4. 10. Click on Start

    Click the Start button to begin your diagnostic

    Click on Start

Inside the Diagnostic

  1. 11. Answer Multiple Choice Questions

    Once the test begins, you will be presented with multiple choice questions in one topic area. Each diagnostic is timed

    Answer Multiple Choice Questions
  2. 12. Skip a Question

    In the bottom righthand corner of your diagnostic, click the Skip button to move on to the next question

    Skip a Question
  3. 13. Highlight a Question

    Use this option to highlight an important question

    Highlight a Question
  4. 14. Mark a Question

    Under the Time Remaining area at the top right of the diagnostic, click Mark. This will Mark the question off for something you may want to review later

    Mark a Question
  5. 15. Diagnostic Help

    At the bottom lefthand corner of your diagnostic, click the "?" icon for help and instructions about your diagnostic

    Diagnostic Help
  6. 16. Read the Help Section

    Once you have clicked the "?" icon, the Help page will populate on your screen. To exit, click the "X" in the top right corner of the window

    Read the Help Section
  7. 17. Pausing the Diagnostic

    At the top righthand corner of the screen next the time remaining, click the Pause button

    Pausing the Diagnostic
  8. 18. Click Confirm

    Click Confirm to exit the diagnostic

    Click Confirm

Purchase Products

  1. 19. Click on Store

    In the lefthand navigation bar, click the Store button

    Click on Store
  2. 20. Find Your Industry

    Once you are in the Test Prep Store, select the industry that you would like to purchase a product in

    Find Your Industry
  3. 21. Select Your Product

    Scroll through your selected industry to find the product you would like to purchase. Once you have selected the product you would like to purchase, click it

    Select Your Product
  4. 22. Select a Subscription

    Choose the subscription model that works best for you

    Select a Subscription
  5. 23. Click on Upgrade

    Once you have selected your subscription plan, click Extend Access

    Click on Upgrade
  6. 24. Complete Payment

    Now that you have clicked Extend Access, you will be brought to the payment screen. You will see the cost of your subscription and the product that you intend to purchase

    Complete Payment
  7. 25. Pay with Link

    If you have a Link account, use the Link button to complete your payment using your Link account

    Pay with Link
  8. 26. Enter Credit Card Credentials

    If you do not have a Link account or would like to use a card, navigate to the section under the Link button to enter your payment details

    Enter Credit Card Credentials
  9. 27. Pay for Your Product

    When you have filled out your payment credentials, click Pay to process your payment and begin your subscription

    Pay for Your Product

Contact Support

  1. 28. Where to Contact Support

    Go to your Account Settings by clicking the Gear icon in the upper righthand corner of the App and click Support. This will launch an email to the PSI Support Team, ptsupport@psionline.com

    For help with:

    • Profile details

    • Order related issues

    • Access code assistance

    • Change username

    • Errors

      • Please be sure to take screenshots of any errors

    Please include the following in your email:

    • First name

    • Last name

    • Email associated with your order

    • Order Number

    • Order Confirmation

    Where to Contact Support