Add Common Questions to your Navigator website

This tutorial explains how to add a new Common Question and locate them on your GPsurgery.net Navigator website. You can move through the tutorial at your own pace using the Next button.

Log in to your Practice website

Please make sure you are logged in as an admin to your site

  1. 1. Go to your Dashboard

    Ensure that you are logged into your Navigator website. The black admin toolbar will be visible at the top of the screen. Learn how to login to your website.

    Logged in screen showing your Dashboard
  2. 2. Select Common Questions

    Arrow pointing to Common Questions
  3. 3. Select Add New Common Question

    You will see your current Common Questions if you have them.

    To add a new Common Question, select Add New Common Question.

    An arrow pointing to Add New Common Question
  4. 4. Add your title

    Type your Common Question title in the box

    Arrow pointing to the title box to add new common question title text
  5. 5. Add your answer to the Common Question in the answer box

    Add text in the box to answer the Common Question.

    Note: Do not add large amounts of clinical information. Instead, use the boxes below to link to reliable, external sources (like the NHS website).

    Arrow pointing to the answer box where you will add text
  6. 6. Add text to Primary website link text

    To add links, use the Primary website link text box to add simple, accessible link text. Learn how to write meaningful link text. For example "Please visit (website name) to find out more information"

    Add text to Primary website link text
  7. 7. Select URL under Primary website type

    Select URL to use a website as the first link you would like to add.

    Select URL under Primary website type
  8. 8. Add website address text to Primary website link box

    Add the website address in the box. For example https://www.nhs.uk/

    Add the website address into the Primary website link box
  9. 9. Add a Secondary website link text

    If you have more than one website address or a document you would like to add to your Common Question, please enter your Secondary website link text in the box

    Add a Secondary website link text
  10. 10. Select Secondary website type

    Select Document if you would like to add a document as a link

    Select secondary website type
  11. 11. Select Add File

    Select Add File
  12. 12. Select the document from your device or Media Library that you would like to use

    Select the document in your Media Library or use Select Files to select a document from your device. You can also drag and drop a file into this area.

    Select the document you would like to use
  13. 13. Add text to Alt Text

    Add a document description to the Alt Text box. For example Practice Name Brochure

    Add text to Alt Text
  14. 14. Use Select

    Use the Select button to set the document as a link.

    Use Select
  15. 15. Select Publish

    Select Publish
  16. 16. Select View post

    The post is published. You can now view your Common Question.

    Arrow pointing to Click on View post
  17. 17. View your Common Question

    Check your new Common Question and all links.

    Your common question page
  18. 18. View all Common Questions

    Common Questions are located by selecting About.

    Arrow pointing to Click on About
  19. 19. Select Common Questions

    Scroll down the page to Common Questions.

    Arrow pointing to Common questions
  20. 20. View Common Questions page

    On the Common Questions page you can view all Common Questions you have posted.

    view all common questions