IITAP Member - On Demand

This tutorial is for an IITAP Certified member. You can be a CSAT, CSAT-S, CPTT, CCBRT, PSAP, or PSAP-S.

IITAP

  1. 1. Click on Sign In

    Click on Sign In
  2. 2. Type your username in text field

    Type your username in text field
  3. 3. Type your password

    Type your password
  4. 4. Click on Sign In

    Click on Sign In
  5. 5. Click on On-Demand Catalog

    Click on On-Demand Catalog
  6. 6. Browse through the catalog. When you are ready to purchase a training, click on the image.

    Browse through the catalog. When you are ready to purchase a training, click on the image.
  7. 7. Type Yes in text field

    By typing "Yes" you understand that you have 12 months from the date of purchasee to complete the on-demand training, you have read the Terms of Use, and all sales are final.

    Type Yes in text field
  8. 8. Click on Add Item

    Click on Add Item
  9. 9. If you have a promo code, type it in the text field

    If you have a promo code, type it in the text field
  10. 10. Click on Update Price next to the Promo Code

    Click on Update Price next to the Promo Code
  11. 11. Click on Checkout

    Click on Checkout
  12. 12. Fill out your information in all the required fields

    Required fields are designated by a red * asterisk.

    Fill out your information in all the required fields
  13. 13. Click on Proceed To Confirmation >>

    Click on Proceed To Confirmation >>
  14. 14. Review your information for correctness then: Click on Complete Order

    Review your information for correctness then: Click on Complete Order
    1. 15. A. An email will be sent to your email account shortly with your login link.

    2. 15. B. Click on View Invoice/Receipt to print out or save your invoice.

    A. An email will be sent to your email account shortly with your login link. B. Click on View Invoice/Receipt to print out or save your invoice.

IITAP

  1. 16. Go to your email and Click on the email titled: IITAP - Thank you for your order #20907

    Go to your email and Click on the email titled: IITAP - Thank you for your order #20907
  2. 17. Click on Access Your On-Demand Course

    Click on Access Your On-Demand Course

pathlms.com

  1. 18. Click on Agree & Dismiss

    You are now in the On-Demand Training platform.

    Click on Agree & Dismiss
  2. 19. Click on Sign In

    You must link your IITAP.com member account with your On-Demand training account in order to get access to the course your purchased.

    Click on Sign In
  3. 20. Navigate to the course you purchased and click to open

    You will notice there is a green dollar sign. This indicates the course you purchased.

    Navigate to the course you purchased and click to open
  4. 21. Click on Section - Getting Started

    You are now ready to begin your training. You can log in and log out anytime. Download all materials and watch the videos in sequential order. You will have a survey and a quiz at the end of the course. You can print off your certificate with a passing score of 70% or better.

    Click on Section - Getting Started