How to Refund through Booking Manager

Club Director

  1. 1. Select Club Booking

    Select Club Booking

  2. 2. Select Bookings

    Select Bookings

  3. 3. Select the Booking you would like to refund

    Select the Booking you would like to refund

  4. 4. Click on the 3 dots in the top right

    Click on the 3 dots in the top right

  5. 5. Click on Refund...

    Click on Refund...

  6. 6. You will be presented this pop-up

    You will be presented this pop-up

  7. 7. Enter a refund reasoning and choose if you want to cancel the reservation

    Cancelling the reservation will remove it from the calendar as well and re-open availability if in the future

    Enter a refund reasoning and choose if you want to cancel the reservation

  8. 8. Click on Refund

    Click on Refund

  9. 9. Confirm the refund by pressing Yes

    Confirm the refund by pressing Yes

  10. 10. Booking status will now show Refunded

    Booking status will now show Refunded