Email Template Management

  1. 1. Click on Communications

    Click on Communications
  2. 2. Click on Email Templates

    Click on Email Templates
  3. 3. Click on Add a Template to create a new Template

    Click on Add a Template to create a new Template
  4. 4. Type in Template Name and optional description

    Type in Template Name and optional description
  5. 5. Click on Save & Continue

    Click on Save & Continue
  6. 6. Type in Subject of Email Template

    Type in Subject of Email Template

CUSTOMERONBOARDING email-template-detail: Powered by Engagifii

  1. 7. Click on text box to begin creating your template.

    From the toolbar, you can add images, media links and format as you would with any email editor.

    Click on text box to begin creating your template.
  2. 8. Click on Save

    Click on Save
  3. 9. You have the option to duplicate an existing template by clicking on this icon.

    You have the option to duplicate an existing template by clicking on this icon.
  4. 10. Click on Duplicate to copy an existing template.

    Click on Duplicate to copy an existing template.
  5. 11. Click on Send a Message to use this template to send a new message

    Click on Send a Message to use this template to send a new message
  6. 12. You'll see the name of the template that you are using to send the email

    You'll see the name of the template that you are using to send the email
  7. 13. You can update any details in the template before sending and either update the existing template or save it as a new template

    You can update any details in the template before sending and either update the existing template or save it as a new template
  8. 14. Click on Preview to view email before sending

    Click on Preview to view email before sending
  9. 15. From Compose a Message, you can also access the email templates

    From Compose a Message, you can also access the email templates
  10. 16. Click on Select to pick your email template

    Click on Select to pick your email template
  11. 17. You can edit as you normally would.

    You can edit as you normally would.
  12. 18. You have the option to select your email signature, update the existing template, save it a a new template, preview and send.

    You have the option to select your email signature, update the existing template, save it a a new template, preview and send.