Payfactory- Create a Support Ticket

Log in | Payfactory

https://partnerportal.payfactory.app

  1. 1. Enter Email and Password then Click on Continue

    Enter Email and Password then Click on Continue

  2. 2. Click on Contact Support

    Lower left side of the portal

    Click on Contact Support

  3. 3. On the Top Right Click on Sign in

    On the Top Right Click on Sign in

Log in with the same email and password for Payfactory

Their ticketing portal makes you login again but it is the same email and password you just used

  1. 4. Click on Continue

    Click on Continue

Upper Right Click | Submit a Request

  1. 5. Click on Submit a request

    Click on Submit a request

  2. 6. Add the details for your ticket

    Add the details for your ticket

  3. 7. Add additional details and attach any needed documents

    Add additional details and attach any needed documents

  1. 8. Click on Submit

    Click on Submit